Frequently Asked Questions (FAQs)

No. We currently only ship within The United States. Shipping rates and times will vary depending on the destination.

We dedicate ourselves to ensuring the quality and uniqueness of each robe we craft.

Due to the exclusive nature of our products and the limited batches in which they are produced, all purchases made through our website are considered final sales.

Please visit our Refund Policy page for more information.

Orders are typically processed within 2-3 business days. You'll receive a confirmation email once your order has been shipped.

You can check the status of your order by logging into your account on our website. There, you will also find a tracking number to track your order. If you have any questions or concerns, feel free to contact our customer service team.

Due to our quick processing times, we are unable to accommodate order cancellations once an order has been placed. Please review your selection carefully before finalizing your purchase.

We accept all major credit cards, including Visa, MasterCard, and American Express. We also accept payments through PayPal and ShopPay.

We periodically offer discounts and promotions. Please subscribe to our newsletter or follow us on social media to stay updated.

You can reach our customer service team by email at